AFTER-SALES & RETURNS
Support that stays with you.
Your chair is made for the long term. If something goes wrong, our after-sales process keeps the next step clear and the support human.
- 5 YEARS
- Key Parts Coverage
- 10 YEARS
- Gas Lift Coverage
- 30 DAYS
- Free Returns
LONG-TERM COVERAGE
Built for the years ahead.
Key chair components receive five years of coverage, with ten years dedicated to the gas lift.
5 YEARSKey parts
- 01Armrest5 YEARS
- 02Mechanism5 YEARS
- 03Seat5 YEARS
- 04Castor5 YEARS
- 05Backrest5 YEARS
Extended component coverage
10 YEARSGas Lift Coverage
A CLEAR SERVICE PROCESS
Help, without the runaround.
- 01
Diagnose
We gather details and identify the issue.
- 02
Guide & Repair
We provide step-by-step guidance and help you resolve the issue.
- 03
Free Replacement Part
If a replacement part is needed under the supplied policy, we send the required part without charge.
RETURNS
30-Day Free Returns
A straightforward return path, with human support when you need the details.
CONTACT SUPPORT